Quick Answer: What Do I Need To Collect My DHL Parcel?

How do I arrange a DHL pickup?

To schedule a pick-up by a DHL courier, first have this information ready for the online pick-up request form:Your account number.Pick-up location contact.Pick-up location address.Package location information.Total number of packages.Weight of shipment.Contact’s phone and email address.More items…•.

What happens if DHL lost my package?

If your package gets lost with DHL, you will have to complete a damage notification on their website or call the customer service team. Liability in case of loss is under the Universal Postal Union conventions. … For DHL Päckchen International, no liability is offered for damage or loss.

How do I send a DHL parcel?

Support My DHL Parcel Enter your details and the recipient’s details and then pay with iDEAL or credit card. Now print your shipping label, stick it on the parcel, and you’re set to send. You can also have the label printed at a DHL ServicePoint for €1 when you drop it off for shipment.

How do I pick up someone else’s parcel?

Please bring the Something for you card (or electronic SMS/email notification) and one of the above forms of ID, in the name of the person the item is addressed to. If you can’t bring any of the above ID in the name of the person the item is addressed to, you can still collect.

How long will DHL hold my package?

approximately 90 daysHow long does DHL hold my shipment tracking information? Full tracking information is retained for approximately 90 days from the ship date.

How do I arrange a courier?

How to arrange our courier service?Head to our quote and book page and enter your parcel details.Select your preferred service and pickup/drop off option.Choose additional compensation cover if required.Pay by credit card, debit card, or Paypal.The parcel label will be emailed for you to print and affix to the parcel.

Why is DHL holding my package?

If you track your shipment and it appears to be on hold at the destination, it may be because the receiver has closed its deliveries at the moment. Contact your receiver to see if the company is open for deliveries. We will make another delivery attempt when the receiver is again open for deliveries.

What happens if DHL delivers a package and I’m not home?

If you missed a delivery, you’ll find a DHL missed-delivery card in your mailbox. Our DHL courier will automatically try to deliver your parcel again the next workday. If that does not suit you, you can select a new delivery time before 10:30 PM. That way, you’ll have your parcel in no time.

Can I get a parcel picked up and delivered to me?

“Can I have a Parcel Collected and Delivered to me?” Well yes you can! Simply ask them sender for the weight and dimensions of the parcel and then book your parcel collection on-line and enter the details to be collected and delivered to you.

What does arrived at pickup point mean DHL?

So it turns out “Arrival at Pick-Up-Point” = mailman will pick it up at the post office and deliver it to your house tomorrow.

How do I return a DHL parcel?

Simply use the DHL return label that was included with your order or sent to you by e-mail by the online store to return your parcel. Remove any old labels, stick the return label on the package, and drop off your parcel at a DHL ServicePoint near you. We’ll make sure that it is returned to the sender.

Can I collect my DHL parcel?

Why is it worth picking up shipments at the DHL Locker? You can pick up your shipment quickly and easily – you just enter the PIN code we send you via SMS, and your phone number. After the PIN code has been entered the door of the locker containing your parcel will open and you can collect the shipment.

What is a DHL package?

DHL Parcel and DHL eCommerce provide standard domestic and international parcel pick-up, delivery and return solutions for business customers and consumers as well as e-commerce logistics and facilitation services.

Do I need a printer for DPD?

Can I ship DPD with no printer? Unfortunately, all our discounted services with DPD require you to print a label, so please ensure you can access a printer before you book one of these services.