Question: What Is The Purpose Of A Reception Area?

How much furniture should there be in a patient reception area?

Arrange furniture to accommodate for your flow of patients, plus any friends or family members that may visit during recovery.

A good rule of thumb is 12 feet of floor space per person.

Patient privacy equals comfort; space chairs evenly throughout the room, including single arm chairs in nooks and corners..

How can I make my reception area more welcoming?

In this blog post we share 7 simple yet powerful reception area ideas that you can easily implement to improve the reception area in your business.Introduce greenery with indoor plants. … Use appropriate lighting. … Install an easy to use digital sign-in system. … Play soft music at a low volume.More items…•

How do you build a small reception area?

Make the most of corners. Designing a small reception area means making use of every square inch—including corners. Corners are typically eschewed during design in favor of more focal aspects of the room, such as the reception desk or chairs gathered around a coffee table. But corners offer valuable space.

What does a reception supervisor do?

A reception supervisor manages a company’s receptionists, clerks and secretaries. Supervisors interview, hire and train receptionists and perform many clerical duties themselves. … On top of that, reception supervisors must schedule, organize and monitor their own staff.

How do you manage a busy reception area?

9 Tips for Managing a Busy Reception Area‍Develop a System for Prioritizing Customers. ‍ … Automate the Check-In Process. … Use a Virtual Receptionist. … Enable Business Text Messaging. … Automate Responses to FAQs. … Enable Digital Appointment Scheduling. … Set Up Voicemail Transcription. … Use Phone Scripts.More items…•

How big is a reception area?

Reception Area/ Waiting Room/ Receiving Area: 20 square feet per person is needed for small chairs, with an 80 square feet minimum. If you want more lounge seating, increase this to 30-35 square feet per person.

How do I keep my reception area clean?

How to Keep a Reception Area CleanPrioritise cleaning the office reception area.Ensure that it’s being cleaned often enough at frequent intervals.Make sure all required reception cleaning tasks are included in the regular cleaning specification.More items…•

Why is it important to give a good impression at reception?

Make a positive and lasting impression on the receptionist and it just might help your chances of success with the company; create a negative impression and there’s a good chance your future with them has reached its end. …

How do you set up a reception area?

If multiple visitors may be in the reception area at the same time, consider separate seating groupings. Locate a phone for use by your visitors in a separate area or in a nearby room. Your lobby’s design is the visitor’s first impression of your company. Design and accessorize this area to best reflect your company.

How do you describe a reception area?

A reception area is an office waiting room where visitors are greeted and the receptionist sits. Reception can also refer to the quality of a broadcast signal, as received by a TV or radio. Good reception means a clear, strong signal, and poor reception means you might want to shake or kick the TV screen.

What four documents should an effective receptionist have?

Naturally, a receptionist should have excellent verbal communication skills. Active listening and great customer service skills also are a must. A talented receptionist can connect callers and visitors with the right employees, as well as handle basic customer service problems and requests adeptly.

What makes a good reception area?

Reception and waiting should never be an empty, anonymous room. There needs to be a warm, friendly, knowledgeable person on hand at all times to personally greet anyone who walks through the door. This person should not be just some minimum wage person hired without a thought.

Why should the reception desk face the visitors door?

A well thought-out layout – The reception area should be clean and uncluttered, with furnishings spaced so that visitors are not crowded together but close enough to create a welcoming environment. Position the reception desk to face the front door, but far enough so it doesn’t act as a barrier to the space.

What communication skills would you need to apply to a busy reception area?

Interview Question: Talking About What the Most Important Skill is for You as a Receptionist. Receptionists should have outstanding communication, interpersonal, customer service, and organizational skills. They spend most of their time dealing with a wide variety of guests and visitors.

How can I start an office without a receptionist?

Combine a visitor registration app with a virtual assistant or automated answering service. Consider having a digital system to supplement your human receptionist to free up as much of their time as possible. The best of both the human and technological world.

Why is reception area important?

The welcome area is a space that makes a first impression on visitors. The reception is the first thing they’ll see and they maybe waiting in the space until someone comes to meet them, so it’s a great opportunity to make the right impression and make your visitors feel welcome and comfortable.