Question: How Do I Talk To Someone At Verizon?

What is the best phone Verizon has right now?

Best Verizon phones at a glance:Best of the Best: Samsung Galaxy S20.Best Apple Phone: iPhone 11.Best Android: Galaxy Note 10.Best value phone: iPhone SE.Best affordable phone: Moto G7 Power.Best 5G phone: Samsung Galaxy S20 Plus 5G..

Can I use old SIM in replacement phone?

Yes, you can (and should) use your own SIM as long as it still works.

What happens if you take out your SIM card and put it in another phone?

You can take the SIM card out, put it into another phone, and if someone calls your number, the new phone will ring. … If the SIM card and phone serial number don’t match, the phone simply won’t work. The SIM card won’t work in other phones, and the phone won’t work with other SIM cards.

Will Verizon lower my bill if I threaten to cancel?

No. If you ask, they can examine your bill and may find a way to lower it, but they will do that without the threat of cancellation. There are services who will give you a price break if you threaten to cancel. Cell phone companies are not one of those.

How do I deal with Verizon customer service?

Try to resolve your issue using the normal channels but do not use 611 from your wireless phone. Dial 1-800-922-0204 from your home telephone only. Press 1 for English, and press 2 to speak with a rep. Enter your mobile number.

Can I sue Verizon?

The standard Verizon contract states that you cannot sue Verizon Wireless in any court except for small claims court. Though suing Verizon can be a time-consuming and challenging process, there is a possibility that you may win.

How do I make a complaint to Verizon?

Re: Where Can I Complain About Verizon? 1-800-922-0204 or use the correspondence address listed under the Contact Us link at the top of the Verizon Wireless home page.

How much does it cost to get a phone at Verizon?

Note: There’s an upgrade fee when you buy a new device at retail price or with device payments. The fee is $20 when you upgrade through the My Verizon app or My Verizon online. The fee is $40 when you upgrade in a store or by phone.

What is the number to call to activate a Verizon iPhone?

(866) 893-7723Ensure the device is charged. From another phone, dial (866) 893-7723 and follow the prompts to begin the activation; provide the following info: Type of device being activated. 20-digit SIM ID (located on the SIM card)

Should I use the new SIM card or old one?

When you get your new device it will come with a brand new SIM Card. Your old SIM Card should fit too, but it is recommended that you use the new one.

Can you activate a Verizon phone without going to the store?

You can do this without going into the store. As HappyHelper stated you can dial *228 opt 1 to activate the phone.

Is it cheaper to buy Verizon phones online or in store?

Verizon is making it both cheaper and more expensive to buy a new phone with the carrier. It all depends on how you choose to purchase. Deciding to purchase online or using the My Verizon app used to cost $30, but that’s being reduced to $20 from tomorrow. …

Does Verizon have hidden fees?

Verizon usually lists rates exclusive of a $20 line-access charge, but it folds that cost into the advertised price of its unlimited plan: $80 for one device, $140 for two, $162 for three or $180 for four.

Can you just buy a new phone and put your SIM card in it?

You can often switch your SIM card to a different phone, provided the phone is unlocked (meaning, it is not tied to a particular carrier or device) and the new phone will accept the SIM card. All you need to do is remove the SIM from the phone it is in currently, then place it into the new unlocked phone.

What number do you call to activate a Verizon phone?

1.877Call 1.877. Skip this step if your new phone is an Android that launched in 2016.

Can you bring your own number to Verizon?

New customers can transfer their existing phone number to Verizon if the number is portable. You can check to see if your number is eligible to port here. You must keep your phone number active with your old carrier until the transfer is complete.

How do you activate a Verizon phone by yourself?

Activate a new Android SmartphoneSave contacts and content on your old phone using the Transfer Content info.Power both phones down. … If necessary, insert the SIM card into the new phone.If necessary; … Follow the on-screen Setup Wizard instructions to activate and set up your new phone.More items…