Question: How Do I Speak To A Real Person At Telstra?

How do I get through to Telstra?

Telstra’s overseas customer service number is +61 439 125 109, which is free to call from a Telstra phone..

Are calls to Telstra free?

In another new customer service initiative, Telstra will make nearly 50 million service and support calls free of charge for Telstra customers. Calls to activate and recharge pre-paid accounts can already be made without cost to customers. …

How do I speak to someone at Telstra?

Sales. Call 13 2000. Sales.Accounts and billing. Call 13 2000. Accounts and billing.Concierge tech support. Call 13 2999. Concierge tech support.Call 13 2000.Other Options. Multilingual services. Find a Telstra Business Centre.

Are 1300 numbers free Telstra?

13 and 1300 numbers are advertised as “the cost of a local call”. … Calls to Telstra customer service and complaint lines are free of charges, when callers use Telstra phone services to make the calls.

What time can I ring Telstra?

For general enquiries call 13 2000. Available between 8am-9pm AEDT 7 days a week.

How do I speak to someone from Telstra in Australia?

If so, +61 2 9242 0570. If you mean you are in Australia, and want to talk to an Australian call centre re Big Pond email, the calls are sent off to the Philipines. Only a very few calls, eg the disconnections dept is sill in Australia in business hours.

How do I report a Telstra fault?

Yes – If there’s an outage or fault, we can forward your calls to your mobile or another number. Call 13 22 03 to report the fault and set up call forwarding.

Does Telstra have an email address?

Telstra Mail™is our revamped email service offering improved features and better compatibility with your devices. … If you’re a current Telstra email customer with a @bigpond.com, @bigpond.net.au or a @telstra.com email address, you can update to Telstra Mail now.

How do I contact Telstra by phone?

810 44 800 856 0000Telstra/Customer service

How much does it cost to call 1300 numbers in Australia?

1300 numbers are not free to call. A call to a 1300 number from a landline within Australia will be charged at the local rate. This is often a low, untimed charge. Calls made to 1300 numbers from mobile phones will be charged to the caller at a timed rate determined by their mobile phone carrier.

What is the cost of a 1300 number?

Prices for 1300 numbers start at $9.95 per month, including the first 10 minutes directed to a local number. Local calls cost 8.5c per minute, national and mobile calls cost 15c per minute, and calls directed to mobiles cost 39.6c per minute.

How do I dispute a Telstra bill?

If you don’t have a Telstra ID, you can register for one here.Select the account you wish to dispute.Select Query this bill and follow the prompts to complete your query.

How do I make a Telstra account?

If you’re a prepaid customer go to m.telstra.com or call #150# to get your account number. Enter your Telstra mobile number and we’ll send an SMS with a 6 digit Telstra ID verification code. When prompted, enter the code on this page to complete your registration.

What Telstra prepaid plan am I on?

Easiest way to check what Offer you are on is to dial #100# or visit http://m.bigpond.com from your mobile handset.

How do I check my contract with Telstra?

Simply log into your My Account. Select the eligible service you’d like to query to check the details of that plan. Then select ‘view contract details’ next to your contract end date.

Does TPG have Australian call Centre?

TPG, iiNet and Internode You’ll find that TPG has call centres across Australia, but also in India and the Philippines.